Barbie”s Promise

    If there is any problem with the item please email me before leaving feedback. I try to solve all issues. 

    Shipping and handling charges are not refundable. All returned packages will be charged return shipping.
    And all listings with free shipping I will refund your payment less our actual shipping expense.
    Returned items are reviewed by us upon receiving them and must be sent back to us in exactly the same condition as they were sent to you. All items must be in the exact same condition as we sent them and in original boxes. All internal packing materials, instruction manuals and all additional items and accessories must also be included for any replacement, exchange, or refund.
    Any item that does not meet the above conditions is not eligible for a return.
    Our Guarantee:
    I guarantee that all of our products are 100% authentic. All items sold by me are brand new and in perfect condition (free of any defects).
    I do not sell used items or store models. All products sold by me are factory fresh with original designer cases, warranty, documentation and packaging as provided by the manufacturer.
    Please feel free to contact me anytime for any questions you may have.